How we can help

Just a few of the things we can help with:
  • Understanding your assignments
  • Brainstorming ideas
  • Finding or narrowing a topic
  • Organizing and outlining your ideas
  • Understanding the expectations of your audience
  • Communicating effectively in many different forms: essays, letters, artist statements, proposals and more
  • Working with sources to support your arguments and ideas
  • Improving your English language skills in both spoken and written English
  • Improving your vocabulary, spelling, and punctuation

What To Expect

At a Writing Centre appoinment, you can expect to:
  • meet a writing consultant who is welcoming, sympathetic, and respectful;
  • participate actively in the session: we will ask you many questions as we read through your writing together;
  • learn how the choices you make in writing affect your reader, and learn about different choices you might make to change or improve that reader’s experience;
  • leave knowing the most important steps you need to take to improve your writing, on this assignment and for future ones;
  • over time, build a better understanding of your own strengths and weaknesses as a writer and  develop strategies to help you improve both!

Online Chat + Written Feedback Appointments

We offer two types of online appointments:

Online Chat appointments are not that different from our traditional face-to-face appointments, except that, well, you don’t have to physically be in the same room. You still book an appointment for a set time, and you show up for that appointment, but you show up in our online consultation space.

Written Feedback appointments are great for those who are unable to find time to meet with a tutor due to timezone differences. You simply upload your paper and receive your feedback by end of the appointment! (Please note, this is not an editing service.) Click here for more detailed instructions on how to book and use this type of appointment.

Here is how to use Writing Centre’s Online Chat appointments in 5 easy steps

1) Log into our booking site with your ECUAD webmail login, using the first part of your address (before and the same password.

2. Find a writing consultant who offers Online Chat appointments. Click on a white square, which indicates an available appointment slot (you can book 30-60 minutes a day, up to 90 minutes a week)

open slots indicated by white square

3) Select the appropriate appointment type. In this case, “Online Chat”

Pick either online and written feedback

4) Fill out the rest of the pop-up window form. When it’s time for your appointment, log back into the system, click on your appointment and then click the “START OR JOIN ONLINE CHAT APPOINTMENT” link.

Joining online chat

5) Once you click that link, a new window will open showing three panels: a video consultation panel on the left (if camera and mic are turned on), a whiteboard space in the middle where you can upload or paste your text, and a text chat panel on the right:

Most people seem to prefer the text chat option, in which case just turn off your video and start typing in the lower right hand corner.

And that’s all there is to it! Just another easy way to work with the Writing Centre.

Need to cancel or make changes to your appointment?

You have up until 30 minutes prior to the start of the appointment to make any changes. You can simply log back in and click on your appointment to cancel or edit it. If it is past the 30 minute limit, you must e-mail us at If you are concerned that you do not have enough writing for your appointment, please consider meeting your tutor anyway for a brainstorming session!

Drop-in Appointments


Having trouble finding an appointment?

Just have a quick question?

Can’t commit to a set appointment time?





Drops-ins at the Writing Centre are back!

  • What: Daily time slot of appointments (cannot be pre-booked and first come, first served) where you can meet with a drop-in tutor in person for approximately 20 minutes. For more information on what to expect or bring, check out our handy guide to drop-ins.
  • Who: Everyone
  • When: Between 11:00AM to 1:00PM on Tuesdays, Thursdays and Fridays during Fall 2021
  • Where: Writing Centre in the Library

Last Minute Magician sticker illustration: Jazz Groden
Gilchrist & Faolan Cole


Mercedes Eng is a writer and sessional and a Faculty Writing Associate at the Writing Centre for 2021-22. As a Writing Associate she seeks to support writing development and access for racialized, neuro-divergent, and disabled students at ECUAD, an institution shaped by European structures and ideologies and is situated on the unceded territories of the xʷməθkʷəy̓əm, Sḵwx̱wú7mesh, and səl̓ilwətaɁɬ Nations.

Mercedes is available to help with academic writing, creative writing, writing related to your art practice, any kind of writing, at every stage of writing development.

  • What: Drop-in only online chat appointments on the Writing Centre schedule site. Booking opens 15 minutes prior to appointment start time. Advance booked appointments at alternate times are also available by request.
  • Who: for faculty and students. Mercedes is interested in mentoring BIPOC, neuro-divergent and disabled writers.
  • When: Tuesdays, 10:30AM – 12PM PT, starting Sept. 14, 2021
  • Where: Visit our schedule site to book an online session with Mercedes.

Photo: Tirachard Kumtanom / Pexels


Are you curious about the Aboriginal Gathering Place? Do you need a hand with a writing assignment? A second set of eyes on an academic paper? Or even someone to bounce ideas off of? Come on down to the AGP for a drop-in tutoring session with Zoë, a fourth-year visual arts student and peer tutor at the Writing Centre! Feel free to come check it out whether you come in with a final draft, an assignment sheet and an idea or anything in between.


  • What: Drop-in only face-to-face appointments that are first come, first served.
  • Who: for Aboriginal students
  • When: Mondays (starting October 18, 2021) between 11:30AM – 12:30PM PT
  • Where: On campus (masks required)


E-mail if you have any questions.

Poster: Zoë L.



In Person Appointments (currently unavailable)

Log into our booking site with your ECUAD webmail login, using the first part of your address (before and the same password.

The first time you visit, you will be asked to register for the system by filling in a form. You will only need to do this once.

You can book appointments that are 30 or 60 minutes long, and book up to 90 minutes of appointments per week. Appointments are available 10 days in advance.

If you can’t find an appointment, use the waiting list: 75% of people who use the waiting list get appointments when they need them! Visit the FAQ section for more information.

COVID-19 Update

To respond to the shift to online curriculum and to do our part to help “flatten the curve” of the COVID-19 virus transmission, the Writing Centre is moving its operations entirely online, effective Tuesday, Mar. 17, until further notice.

When you book an appointment, it will be an online appointment. You can text or voice/video chat with a tutor in real time, or submit your paper online and receive written feedback 24 hours later. Drop-in appointments will be available through Zoom. More information will be posted on this procedure.

In the meantime, you can also stay connected with us through our social media, Instagram and Facebook.

Please email us if you have any questions:


Updated: September 5, 2020